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Aug 7th, 2009 - Posted By Jeff McAdams
Brent has worked in the Oracle Community since 1997, initially helping clients develop custom Oracle applications and building data warehouse environments. Over the past 12 years, he has seen the Oracle footprint expand into a more pre-package environment enabling customers to quickly implement and use Oracle’s growing suite of business applications. As a member of Highertech’s Sales and Delivery team, Brent’s focus is helping customers identify and implement Oracle business solutions which solve business needs and reduce future IT expenditures on these same business requirements.
Customer communication is a key part of Brent’s role at Highertech, as it allows him to work strategically with his clients. Listening to a customer’s needs is the most important part of this process. A well implemented business solution is only effective if it meets the customer’s business requirements and expectations. Good communication is the best tool for ensuring we meet both the customer’s business goals and delivery expectations”.